Friday 21 June 2013

Avaya ERS8600 failed 8692 SF/CPU (core dump / crash)

Here is the console output of an 8692 SF/CPU module that would not boot correctly.

RMA action is required, I did not have time to check if a replacement RAM module would have fixed this problem.

The module was running as standby in a HA pair and originally crashed while I was copying files onto the device via TFTP off the master SF/CPU.

This output was captured after the module was removed and reinserted in the chassis.

options: 0x4
VX_DEALLOC_STACK

VxWorks Events
--------------
Events Pended on    : Not Pended
Received Events     : 0x0
Options             : N/A

Stack Trace:
10d1be4 vxTaskEntry    +68 : boot280 ()
10b41b0 boot280        +80 : openimage ()
10b4800 openimage      +11c: malloc ()
10ca0c8 malloc         +1c : memPartAlloc ()
10c8dd0 memPartAlloc   +18 : sWeedMemPartAlloc ()
10c8418 sWeedMemPartAlloc+2a8: 10c7db4 ()
10c7ff0 memPartOptionsSet+6b0: 10c79cc ()

Registers:

r0     = 29daf620   sp     =  4b9de50   r2     =        0   r3     =  39c8384
r4     =  520003c   r5     =   e00010   r6     =        1   r7     =        0
r8     = 2fdaf66c   r9     = 24b9e1cc   r10    =  600004c   r11    = 24b9e1cc
r12    = 20000044   r13    =        0   r14    =        0   r15    =        0
r16    =        0   r17    =        0   r18    =        0   r19    =        0
r20    =        0   r21    =        0   r22    =        0   r23    =        0
r24    =        0   r25    =   e00008   r26    =        1   r27    =        0
r28    =   e00010   r29    =        0   r30    =  520003c   r31    =  39c8384
msr    =     b030   lr     =  10c7ff0   ctr    =        0   pc     =  10c7a64
cr     = 40000024   xer    = 20000000


stack: base 0x4b9dfb0  end 0x4b89fb0  size 81904  high 2912   margin 78992




Copyright (c) 2010 Avaya, Inc.
CPU Slot 6:    PPC 745 Map B
Version:       5.1.3.1/003
Creation Time: Sep 17 2010, 10:07:37
Hardware Time: JUN 20 2013, 03:58:45 UTC
Memory Size:   0x10000000
Start Type:    warm
SILICONSYSTEMS VER2.00
open_file:can't open "/pcmcia/pcmboot.cfg" 0x380003
S_dosFsLib_FILE_NOT_FOUND
/flash/  - Volume is OK

Loaded boot configuration from file /flash/boot.cfg
Attaching network interface lo0... done.
Crash Detected, core-save for this slot ENABLED.

Press <Return> to stop core gather.
Attempting to open compressed file...
NOTICE - Core File Destination:
         Host: (LOCAL)
    Directory: /pcmcia
     Filename: core06_20130620035847.gz

bmain_copyCPCore: Failure opening compression file descriptor for "/pcmcia"
Press <Return> to stop auto-boot...
Loading /flash/p80a5131.img ... 12632884 to 43802836 (43802836)
Starting at 0x1000000...

SILICONSYSTEMS VER2.00
 Booting PMC280 Mezz HW. Please wait...
data access
Exception current instruction address: 0x010c7a64
Machine Status Register: 0x0000b030
Data Access Register: 0x24b9e1d0
Condition Register: 0x40000024
Data storage interrupt Register: 0x42000000
Task: 0x4b9dfb0 "boot280"

Base CPU took an exception

MPC106 cs:0x20800006 err1:0x72000000 err2:0x00000000 addr:0xA1000000 0x000000A1


options: 0x4
VX_DEALLOC_STACK

VxWorks Events
--------------
Events Pended on    : Not Pended
Received Events     : 0x0
Options             : N/A

Stack Trace:
10d1be4 vxTaskEntry    +68 : boot280 ()
10b41b0 boot280        +80 : openimage ()
10b4800 openimage      +11c: malloc ()
10ca0c8 malloc         +1c : memPartAlloc ()
10c8dd0 memPartAlloc   +18 : sWeedMemPartAlloc ()
10c8418 sWeedMemPartAlloc+2a8: 10c7db4 ()
10c7ff0 memPartOptionsSet+6b0: 10c79cc ()

Registers:

r0     = 29daf620   sp     =  4b9de50   r2     =        0   r3     =  39c8384
r4     =  520003c   r5     =   e00010   r6     =        1   r7     =        0
r8     = 2fdaf66c   r9     = 24b9e1cc   r10    =  600004c   r11    = 24b9e1cc
r12    = 20000044   r13    =        0   r14    =        0   r15    =        0
r16    =        0   r17    =        0   r18    =        0   r19    =        0
r20    =        0   r21    =        0   r22    =        0   r23    =        0
r24    =        0   r25    =   e00008   r26    =        1   r27    =        0
r28    =   e00010   r29    =        0   r30    =  520003c   r31    =  39c8384
msr    =     b030   lr     =  10c7ff0   ctr    =        0   pc     =  10c7a64
cr     = 40000024   xer    = 20000000


stack: base 0x4b9dfb0  end 0x4b89fb0  size 81904  high 2912   margin 78992




Copyright (c) 2010 Avaya, Inc.
CPU Slot 6:    PPC 745 Map B
Version:       5.1.3.1/003
Creation Time: Sep 17 2010, 10:07:37
Hardware Time: JUN 20 2013, 03:59:36 UTC
Memory Size:   0x10000000
Start Type:    warm
SILICONSYSTEMS VER2.00
open_file:can't open "/pcmcia/pcmboot.cfg" 0x380003
S_dosFsLib_FILE_NOT_FOUND
/flash/  - Volume is OK

Loaded boot configuration from file /flash/boot.cfg
Attaching network interface lo0... done.
Crash Detected, core-save for this slot ENABLED.

Press <Return> to stop core gather.
Attempting to open compressed file...
NOTICE - Core File Destination:
         Host: (LOCAL)
    Directory: /pcmcia
     Filename: core06_20130620035939.gz

bmain_copyCPCore: Failure opening compression file descriptor for "/pcmcia"
Press <Return> to stop auto-boot...
Loading /flash/p80a5131.img ... 12632884 to 43802836 (43802836)
Starting at 0x1000000...

SILICONSYSTEMS VER2.00
 Booting PMC280 Mezz HW. Please wait...
data access
Exception current instruction address: 0x010c7a64
Machine Status Register: 0x0000b030
Data Access Register: 0x24b9e1d0
Condition Register: 0x40000024
Data storage interrupt Register: 0x42000000
Task: 0x4b9dfb0 "boot280"

Base CPU took an exception

MPC106 cs:0x20800006 err1:0x72000000 err2:0x00000000 addr:0xA1000000 0x000000A1


options: 0x4
VX_DEALLOC_STACK

VxWorks Events
--------------
Events Pended on    : Not Pended
Received Events     : 0x0
Options             : N/A

Stack Trace:
10d1be4 vxTaskEntry    +68 : boot280 ()
10b41b0 boot280        +80 : openimage ()
10b4800 openimage      +11c: malloc ()
10ca0c8 malloc         +1c : memPartAlloc ()
10c8dd0 memPartAlloc   +18 : sWeedMemPartAlloc ()
10c8418 sWeedMemPartAlloc+2a8: 10c7db4 ()
10c7ff0 memPartOptionsSet+6b0: 10c79cc ()

Registers:

r0     = 29daf620   sp     =  4b9de50   r2     =        0   r3     =  39c8384
r4     =  520003c   r5     =   e00010   r6     =        1   r7     =        0
r8     = 2fdaf66c   r9     = 24b9e1cc   r10    =  600004c   r11    = 24b9e1cc
r12    = 20000044   r13    =        0   r14    =        0   r15    =        0
r16    =        0   r17    =        0   r18    =        0   r19    =        0
r20    =        0   r21    =        0   r22    =        0   r23    =        0
r24    =        0   r25    =   e00008   r26    =        1   r27    =        0
r28    =   e00010   r29    =        0   r30    =  520003c   r31    =  39c8384
msr    =     b030   lr     =  10c7ff0   ctr    =        0   pc     =  10c7a64
cr     = 40000024   xer    = 20000000


stack: base 0x4b9dfb0  end 0x4b89fb0  size 81904  high 2912   margin 78992




Copyright (c) 2010 Avaya, Inc.
CPU Slot 6:    PPC 745 Map B
Version:       5.1.3.1/003
Creation Time: Sep 17 2010, 10:07:37
Hardware Time: JUN 20 2013, 04:00:28 UTC
Memory Size:   0x10000000
Start Type:    warm
SILICONSYSTEMS VER2.00
open_file:can't open "/pcmcia/pcmboot.cfg" 0x380003
S_dosFsLib_FILE_NOT_FOUND
/flash/  - Volume is OK

Loaded boot configuration from file /flash/boot.cfg
Attaching network interface lo0... done.
Crash Detected, core-save for this slot ENABLED.

Press <Return> to stop core gather.
Attempting to open compressed file...
NOTICE - Core File Destination:
         Host: (LOCAL)
    Directory: /pcmcia
     Filename: core06_20130620040030.gz

bmain_copyCPCore: Failure opening compression file descriptor for "/pcmcia"
Press <Return> to stop auto-boot...
 3
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